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Customer Success Manager (Dutch speaking)

🇳🇱 Utrecht, Netherlands
Category
Operations
Job Type
Full-time
Experience
Mid-Level

Job Description

About Roseman Labs

Roseman Labs operates in the Privacy Tech sector, serving 150+ organizations across National Security, Financial Services, and Healthcare sectors. The company recently secured Series A funding and is expanding internationally.

The Role

This is a full-time hybrid position (32-40 hours/week) focused on customer onboarding and project delivery. You'll guide customers in defining success metrics and implementing data-sharing programs while supporting them with data analytics use cases.

What You'll Do

  • Guide customers in defining success metrics and implementing data-sharing programs

  • Support customers with data analytics use cases and basic troubleshooting in Python

  • Advise on organizational and legal aspects of privacy-focused data sharing

  • Monitor satisfaction levels to identify expansion opportunities

  • Manage projects with mixed technical and non-technical stakeholders

Requirements

  • Required: Master's degree with 3–5 years relevant experience in customer success, project management, or strategy consulting

  • Basic Python skills and data analysis affinity

  • Project management experience with diverse stakeholders

  • Interest in data science and privacy technologies

  • Fluency in Dutch and English

What We Offer

  • Market-rate salary

  • Equity participation

  • Company pension and disability insurance

  • 25 holidays (excluding national holidays) plus flexible leave policy

  • Hybrid work arrangement in Utrecht office

Skills & Technologies

utrechtnetherlandscustomer-successproject-managementprivacy-techdata-analyticspython
Posted December 12, 2025

Company Info

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Roseman Labs

Specializes in Multi-Party Computation technology enabling secure collaboration on encrypted data, a...

Industries
CybersecurityResearch & Development
Founded2020
Company Size11-50
HeadquartersUtrecht, Netherlands

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