T1 Technical Support Specialist

Role

Provide first-line technical support for DeltaQuad UAV products; ensure customers receive timely solutions and coordinate with cross-functional teams.

Responsibilities

• Respond to customer queries and technical issues via email and phone.
• Diagnose and troubleshoot hardware and software problems.
• Collaborate with engineering and operations teams to resolve issues.
• Document support cases and contribute to the knowledge base.

Requirements

• 2+ years experience in technical support or customer service.
• Ability to diagnose and solve technical problems; knowledge of electronics or aviation is a plus.
• Excellent communication skills in English; ability to work in the Amsterdam area.
• Team player with a problem-solving mindset.

Benefits

• Competitive salary with growth opportunities.
• 27 vacation days, remote working day, and travel allowance.
• Pension scheme, training budget, and modern workplace.
• Work with cutting-edge UAV technology.