At the heart of every efficient tech company is someone who ensures the machine runs smoothly. As our Business Operations Manager, you’ll coordinate critical internal processes, ensure compliance, optimize workflows, and support department leads—particularly in production, quality, logistics, and documentation. You’ll help us scale smartly and sustainably by identifying inefficiencies and developing systems that support our rapid growth.

What You’ll Do Operations Coordination & Execution

Oversee daily operations across Production, Quality, and Logistics departments

Identify inefficiencies and synchronize processes to reduce waste and delays

Collaborate closely with technical leads to support deliverables and unblock workstreams

Process Development & Compliance

Develop and maintain company-wide operational policies and procedures

Ensure compliance with internal protocols, legal standards, and industry regulations

Own and support audit readiness, documentation traceability, and structured workflow control

Quality & Systems

Lead the development and implementation of a structured Quality Management System (QMS)

Continuously improve internal quality frameworks based on evolving technical needs

Promote operational excellence through a lean, data-informed mindset

Documentation & Logistics

Prepare and manage essential business documentation: procedures, checklists, compliance records

Handle export and logistics paperwork, including licenses, invoices, and partner-specific documentation

Coordinate with external partners (e.g., infrastructure partner) for day-to-day and project-based tasks

Scaling & Business Efficiency

Conduct structured reviews of operational performance and execution

Make recommendations to leadership for improving systems, workflows, and tools

Support long-term planning for how operations should scale as we grow

What You Bring Proven legal and compliance proficiency—demonstrated ability to navigate regulatory environments and ensure adherence to standards across operations

Experience building or managing QMS or structured operational systems

Background in operations, logistics, production coordination, or business process management

Strong analytical mindset with excellent documentation, planning, and problem-solving skills

Fluent in Latvian and English

Proactive, hands-on, and precise in everything you do.