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EnduroSat logo

IT Help Desk Specialist

🇧🇬 Sofia, Bulgaria
Category
Operations
Job Type
Full-time
Experience
Mid-Level

Job Description

About us

We are EnduroSat! A fast-growing space scale-up at the forefront of satellite innovation, specializing in advanced software-flexible satellites for commercial, governmental, and scientific endeavors.

  • This is more than a job, it`s a missionWe are making space universally accessible and redefining the possible

  • We get things doneWe take ownership of what we do and we work hard to make a difference

  • We are fearlessTransparancy is our only way forward. We dare to address and resolve issues head-on

  • We learn from our mistakesWe deliver, take informed risks, and evolve to achieve our goals. We compare with the best version of ourselves

**What is the role?****As an IT Helpdesk Specialist, you will be part of the IT team taking care of our on-premises infrastructure in our Space Center as well as support our colleagues abroad remotely. You will collaborate with a multidisciplinary team of hardware, software, and mechanical engineers, working on cutting-edge satellite technologies.

Some of your daily tasks will include:

  • Efficiently solve first-level IT tickets, addressing issues related to software, hardware, and user access

  • ​​​​​​Escalating IT tickets to responsible team members

  • Prepare hardware for new joiners, which includes setting up computers, laptops, and mobile devices

  • Assist in creating user accounts and ensure all necessary configurations are completed for a smooth onboarding process

  • Actively participate in the preboarding and onboarding processes

  • Manage and assign licenses for different teams

  • Collaborating with cross-functional teams to ensure smooth operations

What do we look for?

  • Experience with ticketing systems is an advantage

  • Experience with Windows, Apple macOS, Printers and Scanners

  • Basic networking knowledge

  • Basic understanding of Windows Active directory or Microsoft Entra

  • Fluent English

How to Stand Out:

  • Be open to knowledge-sharing

  • Understand the importance of last-mile delivery

  • Be a quick learner, proactive, self-starter

  • Have excellent communication skills and a positive attitude

  • Be passionate about space

Why EnduroSat?

  • Fast-paced and delivery-focused cultureWe work with well-defined quarterly based objectives, that allow us to fast-track the progression of our work and improve as we go

  • Tough engineering challenges & hard-core R&DYou will be able to work on unique space technology and build next-gen innovations, while mentored by world-recognized space experts

  • Constant learning and progressionOwn your personal growth by navigating through our career progression framework and educational programs

  • Chance to join our space educational programMeet international space experts and improve your knowledge and skillset with our hands-on educational program

At EnduroSat, we embrace diversity and strive to create an inclusive environment where everyone is treated with fairness and respect. We are committed to equal employment opportunities without discrimination against any employee or job applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity. Additionally, this position is suitable for people with disabilities in accordance with the People with Disabilities National Regulation Act, ensuring accessibility and accommodation in the workplace.

Skills & Technologies

sofiasatellitespacebulgaria
Posted December 12, 2025

Company Info

E
EnduroSat logo

EnduroSat

EnduroSat engineers, builds and operates exceptional NanoSats and provides space services for busine...

Industries
Aerospace & SpaceManufacturing & ProductionCommunications & ElectronicsResearch & DevelopmentAutonomous SystemsDefence Systems
Founded2015
Company Size51-200
HeadquartersSofia, Bulgaria

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