Customer Platform Architect
This job posting may have expired or been filled. Please check with Filigran directly, or explore other opportunities.
Job Description
First, the user wants me to preserve the original sections and headings like "Your Mission", "What We're Looking For", etc. But looking at the content, the sections are already labeled with headings like "## 🌀 The Company" and "## 🎯 The Role". I should check if these match the required section names. Wait, the user mentioned sections like "Your Mission", but in the provided content, the sections are labeled differently. Maybe the user wants to keep the original structure but normalize the markdown formatting.
The formatting rules say to use ### for section headings instead of ## or #. So I need to adjust the headings from ## to ###. Also, bullet points should use - instead of
- or *.
Looking at the content, there's a section titled "## 🌀 The Company" which seems to be the company info. The user mentioned that if the description starts with company info, keep it as-is. So I should leave that section intact but adjust the heading to ###.
Next, the "## 🎯 The Role" section should become ### The Role. Similarly for other sections. The user also wants to remove any duplicate content, like the title repeated in the body. I need to check for that.
The "## 🧬 Profile We’re Looking For" should be ### Profile We’re Looking For. Also, the "## 🌱 Why Join Filigran? More than just a job." becomes ### Why Join Filigran? More than just a job.
I need to ensure that all markdown formatting is normalized. For example, the bullet points in "## 💼 Your Responsibilities" should be using - instead of numbers. Also, any bold text should be in bold format.
I should remove any navigation elements, headers, footers, cookie banners, etc. The content has some links like [] and , which are probably navigation or footer links. Those should be stripped out.
Also, the "Apply Now" button at the end should be removed. The last section has "## 🚀 Ready to Join Us?" followed by a link and reCAPTCHA info. That should be removed as per the rules.
I need to make sure that the company's original wording is preserved. For example, the section "## 🌱 Why Join Filigran? More than just a job." should be kept as is, but the heading adjusted to ###.
Let me go through each section step by step:
-
The first part has the job title and location, which are probably headers. The user wants to strip out navigation, so those might be removed. The main content starts with "## 🌀 The Company" which is the company info.
-
The "## 🎯 The Role" section is the job description.
-
"## 💼 Your Responsibilities" should be converted to ### and bullets adjusted.
-
"## 🤝 Who You’ll Work With" becomes ### and bullets adjusted.
-
"## 🧬 Profile We’re Looking For" becomes ### and bullet points adjusted.
-
"## 🌱 Why Join Filigran? More than just a job." becomes ### and bullets adjusted.
-
"## 💰 Compensation & Benefits" becomes ### and bullets adjusted.
-
"## 🌍 Equal Employment Opportunity" becomes ### and bullets adjusted.
-
The last section with "## 🚀 Ready to Join Us?" and the apply link should be removed.
I need to ensure that all headings are ###, bullets are -, and bold is **. Also, remove any duplicate content, like the title repeated in the body.
Let me check for any markdown that's not allowed, like the image link or the links in the footer. Those should be stripped out. Also, the reCAPTCHA info at the end should be removed.
Once all these adjustments are made, the final output should have the sections properly formatted without any markdown that's not allowed, preserving the original content and structure. </think>
The Company
Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture.
Filigran solutions are now trusted by over 6,000 public and private organizations worldwide.
The Role
The Customer Platform Architect will be responsible for supporting customers in the deployment of their on-premise infrastructure hosting Filigran products, conducting regular health checks, and providing advisory support during the pre-sales process regarding on-premise infrastructure requirements.
The role of the Customer Platform Architect is essential to ensure proper sizing of the infrastructure for new on-premise customers, to adapt deployments to specific technological and security contexts, and to guarantee the reliability of this infrastructure in supporting our customers’ threat management operations.
Your Responsibilities
-
Guide customers through the deployment of their platform: Assist customers in the design, implementation, and configuration of their platform based on their needs.
-
Manage customers infrastructure issues: Diagnose, resolve, and anticipate technical issues related to the infrastructure.
-
Conduct platform health checks: Perform on-demand audits to assess the performance and resilience of platforms and recommend improvements.
-
Ensure technical documentation of the architecture: Write and update architecture-related documentation, ensuring it is clear and accessible to all stakeholders.
-
Collaborate with other teams: Work closely with the Product team to integrate architectural needs into the products, and with Solution Engineers to support pre-sales efforts in resolving platform issues and addressing design requests.
Who You’ll Work With
-
The CPA UK will be part of the global CPA team and report to the manager of the CPA function.
-
The CPA works closely and continuously with Customer Success Managers, Solution Engineers, and Engineering teams.
Profile We’re Looking For
The role requires an active security clearance or the eligibility to obtain one as part of the hiring process.
Technical skills
-
Strong expertise in on-premise infrastructure (servers, networking, virtualization, storage) and exposure to cloud environments (AWS, Azure, GCP).
-
Strong problem-solving skills and the ability to diagnose complex infrastructure issues.
-
Practical experience with containerization runtimes and orchestration platforms such as docker, podman and kubernetes.
-
Solid understanding of kubernetes architecture and helm-based application deployments.
-
Background in customer-facing technical roles.
-
Comfortable working in a remote, async-first environment, with strong autonomy and ownership.
-
Bonus: Previous experience in the cybersecurity industry.
Required qualities
-
Communication skills to explain complex technical concepts to various audiences (customers, internal teams, both technical and non-technical individuals, etc.).
-
Analytical mindset and the ability to identify effective solutions for infrastructure challenges.
-
Ability to integrate the Customer team, with a willingness to learn and understand the products’ features, software architecture, and threat intelligence domain.
-
Team player with collaboration skills, capable of working with multidisciplinary teams.
Why Join Filigran? More than just a job.
We’re a fast-growing, global, and fully remote company on a mission to empower defense teams to be proactive — through open-source solutions that uncover threats and drive action.
-
⭐ What we believe
We believe we do work that matters — uniting defenders into a global community to make security more open, resilient & collaborative. -
💻 How we work
That belief fuels how we work — with focus, clarity and high standards. Always with care and respect, never with ego. -
🧭 What guides us
That focus and care is grounded in our CORE values: Cohesion, Openness, Responsibility, and Equity — the compass that guides our decisions, collaborations, and growth, even when no one’s watching.
Compensation & Benefits
-
Competitive pay + equity — everyone shares in our success
-
Remote-first, flexible, and balanced — work that fits your life
-
Your setup, your choice — pick the gear that works for you
Equal Employment Opportunity
We enable cybersecurity through inclusion — from code to culture.
At Filigran, we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background, identity, and lived experience — regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.
What matters here is what you bring — not what you look like, where you’re from, or how you identify.
Other Jobs at Filigran
Similar Opportunities
This job posting may have expired or been filled. Please check with Filigran directly, or explore other opportunities.
Job Description
First, the user wants me to preserve the original sections and headings like "Your Mission", "What We're Looking For", etc. But looking at the content, the sections are already labeled with headings like "## 🌀 The Company" and "## 🎯 The Role". I should check if these match the required section names. Wait, the user mentioned sections like "Your Mission", but in the provided content, the sections are labeled differently. Maybe the user wants to keep the original structure but normalize the markdown formatting.
The formatting rules say to use ### for section headings instead of ## or #. So I need to adjust the headings from ## to ###. Also, bullet points should use - instead of
- or *.
Looking at the content, there's a section titled "## 🌀 The Company" which seems to be the company info. The user mentioned that if the description starts with company info, keep it as-is. So I should leave that section intact but adjust the heading to ###.
Next, the "## 🎯 The Role" section should become ### The Role. Similarly for other sections. The user also wants to remove any duplicate content, like the title repeated in the body. I need to check for that.
The "## 🧬 Profile We’re Looking For" should be ### Profile We’re Looking For. Also, the "## 🌱 Why Join Filigran? More than just a job." becomes ### Why Join Filigran? More than just a job.
I need to ensure that all markdown formatting is normalized. For example, the bullet points in "## 💼 Your Responsibilities" should be using - instead of numbers. Also, any bold text should be in bold format.
I should remove any navigation elements, headers, footers, cookie banners, etc. The content has some links like [] and , which are probably navigation or footer links. Those should be stripped out.
Also, the "Apply Now" button at the end should be removed. The last section has "## 🚀 Ready to Join Us?" followed by a link and reCAPTCHA info. That should be removed as per the rules.
I need to make sure that the company's original wording is preserved. For example, the section "## 🌱 Why Join Filigran? More than just a job." should be kept as is, but the heading adjusted to ###.
Let me go through each section step by step:
-
The first part has the job title and location, which are probably headers. The user wants to strip out navigation, so those might be removed. The main content starts with "## 🌀 The Company" which is the company info.
-
The "## 🎯 The Role" section is the job description.
-
"## 💼 Your Responsibilities" should be converted to ### and bullets adjusted.
-
"## 🤝 Who You’ll Work With" becomes ### and bullets adjusted.
-
"## 🧬 Profile We’re Looking For" becomes ### and bullet points adjusted.
-
"## 🌱 Why Join Filigran? More than just a job." becomes ### and bullets adjusted.
-
"## 💰 Compensation & Benefits" becomes ### and bullets adjusted.
-
"## 🌍 Equal Employment Opportunity" becomes ### and bullets adjusted.
-
The last section with "## 🚀 Ready to Join Us?" and the apply link should be removed.
I need to ensure that all headings are ###, bullets are -, and bold is **. Also, remove any duplicate content, like the title repeated in the body.
Let me check for any markdown that's not allowed, like the image link or the links in the footer. Those should be stripped out. Also, the reCAPTCHA info at the end should be removed.
Once all these adjustments are made, the final output should have the sections properly formatted without any markdown that's not allowed, preserving the original content and structure. </think>
The Company
Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture.
Filigran solutions are now trusted by over 6,000 public and private organizations worldwide.
The Role
The Customer Platform Architect will be responsible for supporting customers in the deployment of their on-premise infrastructure hosting Filigran products, conducting regular health checks, and providing advisory support during the pre-sales process regarding on-premise infrastructure requirements.
The role of the Customer Platform Architect is essential to ensure proper sizing of the infrastructure for new on-premise customers, to adapt deployments to specific technological and security contexts, and to guarantee the reliability of this infrastructure in supporting our customers’ threat management operations.
Your Responsibilities
-
Guide customers through the deployment of their platform: Assist customers in the design, implementation, and configuration of their platform based on their needs.
-
Manage customers infrastructure issues: Diagnose, resolve, and anticipate technical issues related to the infrastructure.
-
Conduct platform health checks: Perform on-demand audits to assess the performance and resilience of platforms and recommend improvements.
-
Ensure technical documentation of the architecture: Write and update architecture-related documentation, ensuring it is clear and accessible to all stakeholders.
-
Collaborate with other teams: Work closely with the Product team to integrate architectural needs into the products, and with Solution Engineers to support pre-sales efforts in resolving platform issues and addressing design requests.
Who You’ll Work With
-
The CPA UK will be part of the global CPA team and report to the manager of the CPA function.
-
The CPA works closely and continuously with Customer Success Managers, Solution Engineers, and Engineering teams.
Profile We’re Looking For
The role requires an active security clearance or the eligibility to obtain one as part of the hiring process.
Technical skills
-
Strong expertise in on-premise infrastructure (servers, networking, virtualization, storage) and exposure to cloud environments (AWS, Azure, GCP).
-
Strong problem-solving skills and the ability to diagnose complex infrastructure issues.
-
Practical experience with containerization runtimes and orchestration platforms such as docker, podman and kubernetes.
-
Solid understanding of kubernetes architecture and helm-based application deployments.
-
Background in customer-facing technical roles.
-
Comfortable working in a remote, async-first environment, with strong autonomy and ownership.
-
Bonus: Previous experience in the cybersecurity industry.
Required qualities
-
Communication skills to explain complex technical concepts to various audiences (customers, internal teams, both technical and non-technical individuals, etc.).
-
Analytical mindset and the ability to identify effective solutions for infrastructure challenges.
-
Ability to integrate the Customer team, with a willingness to learn and understand the products’ features, software architecture, and threat intelligence domain.
-
Team player with collaboration skills, capable of working with multidisciplinary teams.
Why Join Filigran? More than just a job.
We’re a fast-growing, global, and fully remote company on a mission to empower defense teams to be proactive — through open-source solutions that uncover threats and drive action.
-
⭐ What we believe
We believe we do work that matters — uniting defenders into a global community to make security more open, resilient & collaborative. -
💻 How we work
That belief fuels how we work — with focus, clarity and high standards. Always with care and respect, never with ego. -
🧭 What guides us
That focus and care is grounded in our CORE values: Cohesion, Openness, Responsibility, and Equity — the compass that guides our decisions, collaborations, and growth, even when no one’s watching.
Compensation & Benefits
-
Competitive pay + equity — everyone shares in our success
-
Remote-first, flexible, and balanced — work that fits your life
-
Your setup, your choice — pick the gear that works for you
Equal Employment Opportunity
We enable cybersecurity through inclusion — from code to culture.
At Filigran, we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background, identity, and lived experience — regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.
What matters here is what you bring — not what you look like, where you’re from, or how you identify.
