Technical Trainer

Customer Success · Örnsköldsvik - HQ ·

About the role

Clavister is seeking a Technical Trainer to join our Customer Success team at our HQ in Örnsköldsvik. This is a fantastic opportunity to educate and empower customers and partners, helping them get the most value from their Clavister solutions.

As a Technical Trainer, you'll develop and deliver training programs that enable customers to effectively use and manage Clavister products. You'll be a subject matter expert, trusted advisor, and educator—playing a crucial role in customer success and retention.

What you'll be doing

• Develop and deliver technical training programs (online and in-person)

• Create comprehensive training materials and documentation

• Conduct customer training sessions, workshops, and webinars

• Assess customer training needs and customize content accordingly

• Support certification programs for customers and partners

• Collaborate with product and sales teams to understand product features

• Gather feedback and continuously improve training content

• Stay updated on product releases and updates

• Mentor and support junior trainers and technical staff

• Build strong customer relationships through training and support

Who you are

• You have 3+ years of experience in technical training, education, or customer success

• You have a strong technical background (network security, cybersecurity, or IT preferred)

• You are an excellent communicator and presenter

• You have the ability to explain complex technical concepts in simple terms

• You are organized and detail-oriented

• You have experience developing training materials and curricula

• You are passionate about helping others learn and succeed

• You are fluent in English; Swedish is a plus

What we offer

• Work in a dynamic and supportive environment

• Competitive salary and benefits

• Flexible working arrangements

• Professional development opportunities

• A chance to make a real impact on customer success

• Mentorship and career growth opportunities

• Training in the latest cybersecurity technologies

Application process

Ready to inspire and educate? Apply now by clicking the "Apply for this job" button. We review applications on a rolling basis.