Technical Sales Support

The Technical Sales Support specialist drives sales opportunities by applying engineering expertise and methodology to translate business needs into precise technical requirements. This role acts as the technical lead for the Sales Support and Proposals team, managing the entire technical proposal preparation process, coordinating support from various specialists, and generating the final technical offer with all required annexes. The specialist must also utilize strong interpersonal skills to build a trusted relationship with the customer, aiming to secure engagement in a sale or project.

Duties and Responsibilities

• Understand operational requirements from customer documentation or interviews and establish the basis of agreement on what the product is to do

• Provide specialized advice and consultancy to customers to further analyze and detail the operational requirements to define the core of system functional requirements

• Map the required system functional requirements into system characteristics and architecture to select the most suitable product configuration baseline and to define the level of effort for any customization or, if needed, completely new design

• Complement the system requirements with program and project requirements, according to customer scope of work, deadlines, applicable regulations and other programmatic constraints

• Involve Design Engineering functions for the in-depth analysis of technical requirements and for evaluation of the gap between existing products and target solution

• Perform the technical presentation for the offered product or solution, by harmonizing all the information gathered from the customer and from the supporting internal functions

• Finalize all the previous Technical Sales support steps into the preparation of the technical and support commercial proposal, with appropriate documentation annexes

• Follow up the proposal evaluation by the customer and manage proposal updates, communication of additional or modified requirements, and contract negotiation

• Provide to Business Development function the technical proposal package for evaluation and approval for delivery to customer

Qualifications and Skills

Education and Technical Foundation

• Degree in Electronic, Aerospace Engineering, or Physics (or equivalent scientific degrees)

• Required knowledge of Systems Engineering and Program Management methodology, preferably within the Aerospace and Defence sector

• Past experience with embedded systems design and development is a plus

Organizational & Communication Skills

• Full proficiency in the English language (written/reading technical documentation and verbal customer interaction)

• Must be highly organized and systematic in maintaining all proposal and communication documentation

Work Ethic

• Strong professional ethics

• Readiness for collaborative work in multidisciplinary teams

• Resilience and focus required to match bid deadlines and optimize time usage

Tool Proficiency

• Mastering of MS Office and MS Project

Expertise: Knowledge on Embedded Systems

• VME – VPX – CompactPCI – PCI Express

• Real time operative systems (e.g. VxWorks, LinuxRT)

• Linux operating system

We reward our team with competitive pay and comprehensive health and medical benefits, fostering a supportive work culture that prioritizes work-life balance and recognizes employee contributions. As an Equal Opportunity Employer, we actively encourage applications from all qualified individuals.