Network and System Engineer

As a Network and System Engineer, you will play a central role in both Falqon® System’ internal infrastructure and the successful operation of our systems in customer networks.

You will help prepare our quantum networking devices for deployment by deploying software, validating device readiness, managing certificates and other security-related configs, and supporting the deployment processes. You will also look for opportunities to improve workflows by contributing to automation and tooling that increase team efficiency. You will help support the deployment and integration of Falqon® System’ quantum networking devices into customer networks and become a technical expert on our products. This includes assisting customers with network configuration, system integration, software and firmware updates, as well as troubleshooting networking, Linux, and system-level issues. As quantum networking technology is still emerging, you will help onboard and train customers, guide them through the setup and operation of their systems, and serve as a trusted technical point of contact as they gain experience with our technology.

Internally, your team will be responsible for maintaining and improving Falqon® System’ infrastructure. You will help manage our own LAN, VPN, Linux servers and other infrastructure. In addition, you will provide day-to-day IT support for employees, helping with laptops, user accounts, permissions, software installation, and troubleshooting in a fast-growing company environment.

We are looking for someone who approaches infrastructure with a long-term mindset. You care about reliability, maintainability, monitoring, and security, and prefer solving root causes over applying temporary fixes. You are comfortable balancing strategic infrastructure improvements with hands-on operational work and end-user support. When you see opportunities to improve processes, automate repetitive tasks, or make life easier for colleagues and customers, you take initiative and help drive those improvements forward.

You will thrive in this role if you are a curious and versatile network and systems engineer who enjoys working across networking, customer operations, and infrastructure. Above all, you are excited by the challenge of helping build the future of secure communications and are interested in the role that quantum networking technologies will play in securing the internet against future threats.

In summary,

• Deploy quantum networking devices

• Manage and maintain LAN, WAN, VPN, and firewalls

• Manage and maintain Linux servers, including patching, monitoring, and backups

• Provide internal IT support for employees, including laptops, accounts, permissions, software, and troubleshooting

• Configure and manage firewalls, certificates, endpoint protection, MFA, identity management, and security policies

• Monitor infrastructure health, investigate incidents, and resolve network or system outages

• Work with developers to improve our workflows

• Work with engineers in the field to troubleshoot our devices when it comes to Linux and Networking