Card Personalization Infrastructure Specialist

Job Role:

Ensure the continuous and reliable operation of the card personalization infrastructure within the Digital Identity Business Unit by efficiently using available resources and providing the necessary technical support.

Requirements:

• Bachelor’s degree in a technical field, preferably IT (Computer Science, Automation, Electronics, or related disciplines)

• Relevant IT training and/or certifications

• Minimum 3 years of professional experience in operating IT systems

• Experience in the use and administration of hardware and software systems.

• Required Knowledge: – Windows operating systems – installation and configuration – Linux operating systems – installation and configuration – Database management systems: Oracle, Microsoft SQL Server, PostgreSQL, MariaDB – Knowledge of virtualization environments – Hardware operation and administration – Microsoft Office (Outlook, Excel, Word, PowerPoint) – English – intermediate level.

• Skills: teamwork, organizational skills, attention to detail, data analysis, stress resilience, results orientation, customer orientation, continuous learning

Nice to Have:

• SQL knowledge

• Basic knowledge of web servers and database servers

• Basic knowledge of computer networks

• Basic knowledge of cybersecurity

• Basic scripting knowledge

• PKI (Public Key Infrastructure) knowledge

• Basic knowledge of Jira.

Responsibilities:

• Participate in the production process for card personalization, verification, and preparation of personalized cards for delivery

• Ensure the proper functioning of the IT infrastructure by continuously monitoring IT systems and platforms

• Troubleshoot and resolve software and hardware issues affecting the card personalization infrastructure to maintain service availability

• Test and configure applications and new software releases used within the card personalization infrastructure

• Create and update procedures and user manuals related to the administration and use of IT applications and the card personalization infrastructure (e.g., installation & configuration, backup & restore, application user guides, application presentations, etc.)

• Maintain up-to-date documentation and operational procedures for services, equipment, and applications within the card personalization infrastructure

• Provide technical consulting and support for the development, design, and integration of card personalization systems

• Travel to other company locations to perform disaster recovery testingFor this position, the company reserves the right to request professional references and/or letters of recommendation.

For this position, the company reserves the right to request professional references and/or letters of recommendation.

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